Moving away from Kishore Biyani, Indian retailers look to global firms like Best Buy for adopting best practices
Electronic product retailers such as Croma, which is run by Infinity Retail division under the Tata Sons umbrella, and Reliance Industries' Reliance Digital are making sure that they give customers the best possible offers and services so that they are able to better compete with other brick and mortar stores, or the fast-growing ecommerce portals.
|Getting ahead with your supply chain|
Bain & Company
|Supply chain is universal|
The issue of Forensic Focus by PwC examines why retailers and consumer goods companies should shift away from a narrow focus on shrinkage and utilize a company-wide approach on monitoring, detection, and investigation. In addition, it elaborates on how this expanded view will provide retailers with a better vision of the overall economic crime risks and enable appropriate management of such risks.
How Loyal are your Customers?
The Nielsen Global Survey of Loyalty Sentiment was conducted between February 18 and March 8, 2013, and polled more than 29,000 consumers in 58 countries. It is based on the behavior of respondents with online access only. This global study outlines the reasons why consumers switch brands, service providers/retailers and identifies the loyalty program attributes that potentially have the most staying power.
Seven Facets of Modern Category Management
To deal with the changing shopping habits of customers, retailers will need to invest in changes to their processes, tools, organization and culture. Developing a strong category strategy takes a well-crafted process in which data "does the talking". To unlock value from data, retailers first need to create a centralized analytics team that can identify and develop core insights for the category teams. While tools and systems will relieve the burden of computational work and coordinating decisions, this increasing granularity will require a significant redesign of key processes and organization structure.
|Cutting-edge supply chain|
|Bolstering your supply chain |
|How suppliers can reduce supply chain dissonance |
|Reducing supply chain vulnerability|
|Building an ROI model to Evaluate Your B2B E-Commerce Initiative|
|5 Things Your E-Commerce Platform Should Do For You|
|The Convergence of CRM with the eCommerce Platform|
|Supply chain that runs on matter
|Successful Retail Innovation in Emerging Markets|
Booz & Company
|Business navigation consulting pvt.ltd||Managing Director|
|Future Group - Media||Director - OPS and Sales|
|Jones Lang LaSalle||Senior Vice President|
|Mahindra Retail Pvt.Ltd||GMC Summer Intern|
|Wahl India Grooming Products Pvt. Ltd.||Managing Director|
|kaveen Retails||Retail Head|
|OBJECTSEEK TECHNOLOGIES PRIVATE LIMITED||DIRECTOR|
|Softlogic||Head of Operations - Mothercare|
|vijay sanitation pvt ltd||director|