Successful People Strategies for a Competitive Business Advantage - Learnings from the best workplaces in Retail industry
Published by RAI-Great Place to Work

For the sixth year in a row, RAI and Great Place to Work Institute, India come together to study the workplace trends in the Retail sector of India. The study covers 29 companies that operate majorly in the offline format (store format) and assess their workplace culture from two lenses. The first lens looks at workplaces from employees' while the second lens looks at strength of people practices implemented across the organisation. The report looks at differentiating factors of the 10 workplaces that make them stand out among their peers and brings out some key people practices and principles that are a part of the winning philosophy of these companies. The report also looks at key drivers of employee retention for people in the industry and studies workplace culture through various demographic filters such as years of operation, employee strength and being an Indian company or an MNC.


Conversational commerce- Why consumers are embracing voice assistants in their lives
Published by RAI-Capgemini

The report is about Conversational Commerce- consumer purchase of products and services via voice assistants such as Google Assistant, Amazon's Alexa, and Apple's Siri. This voice assistants will revolutionise how consumers and brands interact in ways not witnessed since the dawn of e-Commerce. We are still at the very beginnings of Conversational Commerce, but the extraordinarily rapid early adoption will drive investment and innovation, consequently enabling an entirely new way for brands to build relationships of value with consumers. As the number and variety of devices supporting voice-based applications grows, the consumer will be connected in a multitude of locations--at home, on the go, and in the store.