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When your business disappears overnight: Arne Sorenson, CEO Marriott International

ARNE SORENSON: Late January, this rolls out in China, and our business immediately drops by 90 to 95% in China. The virus pops in South Korea, Iran, and Italy, and it becomes fairly clear that it's going to spread around the globe. By the middle of March, we're running down 90 to 95% all around the world.

We would expect that it's probably a good two, three, four years before hotels get back to the level of performance they had in 2019.

Having said that, I do think that we will see people get back on the road. We are itching to get back towards where we were before. There's no substitute for being together. And I think as we can do that safely, we'll step back and do most of what we did before.

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