Opinion

What’s next for marketplace startups? Reinventing the $10 trillion service economy, that’s what. - Andrew Chen
TradeBriefs Editorial From the Editor's Desk

What's next for marketplace startups? Reinventing the $10 trillion service economy, that's what - Andrew Chen
Goods versus Services - why a breakthrough is coming! Marketplace startups have done incredibly well over the first few decades of the internet, reinventing the way we shop for goods, but have been less successful for services. In this essay, we argue that a breakthrough is on its way: While the first phase of the internet has been about creating marketplaces for goods, the next phase will be about reinventing the service economy. Startups will build on the lessons and tactics to crack the toughest service industries

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