May 13, 2020 - Lockdown or not, 20% of India’s retail to shut shop

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From the Editor's Desk

Why good leaders need to learn the power of 'I don't know'

If you're a top-level business manager, admitting that you don't know something can be difficult. After all, anyone who has clambered to the top of the corporate food chain is expected to exude certainty and self-confidence. In short, you're supposed to be the person with all the answers.

But thinking of yourself that way can be a mistake, says H. Irving Grousbeck, an adjunct professor of management at Stanford Graduate School of Business and the cofounder of Continental Cablevision.

When a direct report comes to you with a question you can't answer, Grousbeck says, resist the temptation to guess. Instead, consider saying, "I don't know." Those three words constitute a powerful answer that shows humility and self-confidence.

Continued here


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