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Why building omnichannel capabilities are crucial for retail businesses
Why building omnichannel capabilities are crucial for retail businesses
With the onset of the pandemic, consumers needed a contactless way to shop. Today, they are hopping across multiple channels, while shopping brands and retailers are compelled to ensure that they offer a consistent experience across all touchpoints. The pandemic has accelerated the need for an Omnichannel marketing strategy across all brands and retail businesses […]

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