TradeBriefs Editorial

From the Editor's Desk

To scale, find the right values: Wikipedia founder Jimmy Wales

JIMMY WALES: When you're working with teams of volunteers, there is no possibility of command and control. You can't tell people what to do, because they will just say, "Screw you, I'm a volunteer." And so you have to have an approach that says, "Look, here's our values." And frankly, in some cases, you have to say, "And if you don't agree with these values, then maybe this isn't the right place for you."

REID HOFFMAN: That's Jimmy Wales, founder of Wikipedia. Famously, Wikipedia is open to ANYONE to edit. But that doesn't mean everyone is suited to the task. If you're unwilling or unable to adhere to Wikipedia's core values of openness and neutrality, well, you'll be very nicely - but firmly - shown the door.

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