TradeBriefs Editorial

From the Editor's Desk

How to say the unsayable: 10 ways to approach a sensitive, daunting conversation

It's easy to put off tender discussions, but successfully addressing the most emotional subjects always starts with listening.

There's a conversation you're avoiding. It feels important, the stakes are high, there are strong feelings involved and you are putting it off: "The time isn't right"; "I can't find the words"; "I don't want to get emotional".

But delaying doesn't solve anything and anticipation is often far more uncomfortable than the conversation itself. Getting started might involve some awkward moments, but, after that, the situation is open for discussion and exploration.

Tried and tested approaches can help to smooth the way. Here are 10 useful tips from my experience as a psychotherapist and doctor, developed while working in some of the highest-stakes discussions - the tender conversations taking place as people face the end of life. These principles apply whether you are chatting in person, over the phone or during a video call. You can even use them in text message conversations.

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TradeBriefs Editorial

From the Editor's Desk

Help Your Team Do More Without Burning Out

Earlier in our careers, speed and energy are important components. But there comes a point where you actually can't speed up any more. You need to rely less on what you can personally achieve (your "ego-drive") and more on what you can achieve with others (your "co-drive"). Instead of being energetic, you need to become energizing. Instead of setting the pace, you need to teach others to self-propel. Instead of delegating, you need to allow people to congregate. As you shift from proving yourself to helping others perform, your key question is not "How can I push harder?" but "Where can I let go?"

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TradeBriefs Editorial

From the Editor's Desk

Sequoia Capital's Doug Leone on Luck & Taking Risks

"Always take risks. If something is working like a dream, break it. Taking risks is the only way to keep on going," shared Sequoia Capital Managing Partner Doug Leone during his Stanford GSB View From The Top talk on November 4. He also discussed the venture capital industry, what his team looks for in entrepreneurs, Sequoia's secrets of success in India and China and why things didn't work out in Brazil, among other things.

Watch the video here | Read additional insights on Twitter


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